⭐ HOW IT WORKS

A simple and elegant process — crafted in our Belgian atelier and delivered in just 2–4 days.

At AtaNova, we transform your photos, dates and words into warm, meaningful pieces.
Each item is individually crafted and hand-finished in our Belgian atelier, where modern laser precision meets artistic craftsmanship.

Here’s how your order becomes something truly personal.

🔶 1. Choose Your Product

Select the piece that speaks to you —
LED acrylic lamps, engraved keepsakes, personalized keychains and more.

On every product page, you’ll find:

Design and size options
Text and custom fields
Photo upload section
Personal notes area
Delivery estimates (2–4 days in Belgium)

You choose the story — we craft the keepsake.

🔶 2. Personalize It

Make it uniquely yours:

Upload your photo(s)
Add names, dates or a message
Choose your preferred layout
Add any special requests
Request a preview (optional)

💡 We engrave exactly what you submit.
Please double-check names, dates and spelling before completing your order.

🔶 3. Crafted in Our Belgian Atelier

Once your order is placed, the creation begins:

Your photo is refined for engraving
A precise vector design is handcrafted
Laser engraving is performed with exact detail
Edges are polished and cleaned by hand
Every piece goes through a quality check
The final product is prepared for packaging

📍 Handcrafted in our Belgian atelier — where each item receives personal attention.

🔶 4. Delivered in Just a Few Days

Every order is:

Protected with secure packaging
Carefully wrapped to prevent damage
Shipped with tracking

📌 Delivery speed:

Belgium: 2–4 days (typical)
Netherlands: 3–5 days
Rest of EU: 3–6 days

You’ll receive a tracking link as soon as your item ships.

⭐ Frequently Asked Questions

Can I get a preview before engraving?

Yes — many products allow previews. For others, you can request it by leaving a note at checkout.

What if I made a mistake in my text/photo?

If you notice an error, contact us within 12 hours so we can update it before engraving begins.

What if my item arrives damaged?

Just email us within 48 hours with photos of the product and packaging.
We’ll replace it for free.
📧 info@atanova.be

Can I return a personalized item?

Since each item is made specifically for you, personalized pieces cannot be returned.
But if we make a mistake, we fix it immediately.

✨ Crafted with care. Delivered fast. Made just for you.

Every AtaNova piece is created to carry meaning —
a memory, a moment, a person you never want to forget.